Return & Refund Policy

Our Policy

We stand behind the quality of every Maximum Wellness product. If you are not completely satisfied with your purchase, we want to make it right.

Eligibility

• Unopened, unused products may be returned within 30 days of delivery for a full refund.
• Opened products are not eligible for return due to the nature of consumable wellness products, unless the item arrived damaged or defective.
• Items must be in their original packaging.

Damaged or Defective Items

If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery at support@maximumwellness.com with your order number and a photo of the issue. We will send a replacement or issue a full refund at no cost to you.

How to Initiate a Return

1. Email us at support@maximumwellness.com with your order number and reason for return.
2. We will reply within 2 business days with return instructions.
3. Ship the item back to the address provided. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
4. Once we receive and inspect the item, your refund will be processed within 5-7 business days.

Refunds

Approved refunds are issued via the same payment method used for the original purchase. Please allow 5-10 business days for the refund to appear depending on your bank or payment provider.

Questions

Contact us at support@maximumwellness.com and we'll be happy to help.